(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Matthew Gubitose
Matthew Gubitose
2026-09-09
Working with Loan Factory was an extremely simple process, and Korey was fantastic. Made the process very easy and was very informative from the beginning to the end of the home buying process!
Candace Degenstein
Candace Degenstein
2026-09-08
Friendly, professional, easy going, and accessible throughout a complicated process. Many thanks 😊 🙏
Huy Duc
Huy Duc
2026-09-08
Very happy with the experience, they are very good and professional.
Klay Noelle
Klay Noelle
2026-09-08
Very communicative, helpful all around! Got the home we wanted. Abby walked us new home buyers through it all
OnobeCompanies
OnobeCompanies
2026-09-07
It was a pleasure working with Kyle and the Vie Le at Loan Factory! Although I was talking to at least several companies I somehow knew after I had my first conversation with Kyle I would do the deal with him/LF. He (and Vie) were very professional, thorough and calm from start to finish. Where at least one other company was pressuring me to do the deal through them but didn't need pressure I needed cool, thorough, down-to-earth heads to package and take it to the finish line (at good rates too) and this team did. I certainly look forward to doing more deals with them.
TRU BUSINESS SOLUTIONS Inc.
TRU BUSINESS SOLUTIONS Inc.
2026-09-05
Excellent service from Max and I am super happy with this refinance
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